Privacy Policy
How Sova Exterior Cleaning collects, uses and protects personal information.
Who we are
Sova Exterior Cleaning (ABN 53 965 224 089) provides house washing, pressure cleaning, window cleaning and stone sealing in Sydney, New South Wales. You can contact us at sovagroupinfo@gmail.com or on 0451 189 256.
What we collect
When you request a quote or contact us, we collect the details you give us: your name, phone number, email address, property suburb or address, property type, the service you need, and any message or photos you choose to send.
If website analytics is enabled, we also collect technical information such as the pages you visit, your device and browser type, your approximate location and how you found our website (for example, a search or an advertisement).
How we use it
We use your details to respond to your enquiry, prepare quotes, schedule and carry out work, and run our business. We use analytics information to understand how people find and use our website and to improve our website and marketing.
Website forms, analytics and advertising
Enquiries sent through our website forms are delivered to us by email, using a third-party form-processing service where one is configured.
We may use Google Analytics, Google Tag Manager and Google Ads to measure website use and advertising performance. These tools use cookies or similar technologies and process information under Google’s own privacy policy. You can manage cookies in your browser settings, or opt out of Google Analytics using Google’s opt-out tools.
Our website loads fonts from Google Fonts, which means your browser connects to Google’s servers when you visit.
Sharing your information
We do not sell personal information. We share it only with service providers who help us run our website, forms, analytics and advertising, and where the law requires it. Some providers, including Google, may store information outside Australia.
Security and retention
We take reasonable steps to protect personal information and keep it only as long as we need it for the purposes above or as the law requires.
Access, correction and complaints
You can ask to see or correct the personal information we hold about you by contacting us using the details above. If you have a concern we cannot resolve, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version is always on this page. Last updated 1 November 2026.